Akillion
How an AI Assistant Transformed Data Management Efficiency
The Challenge
Anyone who manages customer data and email marketing knows how challenging these tasks can be, with complexities ranging from data organization and audience segmentation to campaign tracking and performance analysis.
While there are many platforms on the market, few offer a solution that empowers users to efficiently manage campaigns, engage their audience, and analyze performance metrics.
The Vision
Akillion wanted to create a platform that streamlined various aspects of customer data, email marketing, data import, and reporting. Their vision was clear: develop a user-friendly and intuitive interface that simplifies complex tasks, making it easier for users to navigate, execute actions, and achieve their goals.
To do so, they needed to integrate advanced AI capabilities into their system, automating tasks like data imports and reports to save time.
The Scopic Solution
As specialists in AI development, our team knew exactly what Akillion’s platform needed to optimize its performance: an AI virtual assistant.
We carefully determined which existing functionalities could be reused and built the first working version of the AI Assistant. The AI module enables users to transform natural language queries into advanced filters, making it easier and more intuitive to search for customers and access relevant data.
Akillion’s virtual assistant delivers answers to questions about services, pricing, business hours, policies, and more—drawing from the information stored in the knowledge base.
Our team also implemented robust security features, including multi-factor authentication and encrypted data storage, to ensure a safe and reliable user experience.
From AI-powered features to flexible customization and real-time notifications, Scopic’s solution has empowered Akillion’s users to make more data-driven decisions and operate with greater efficiency.
